BM24 Hub – Your Central Travel Technology Platform

One place to connect your hotel websites, booking engines, distribution, content, analytics and APIs. BM24 Hub is the core technology platform behind Bigmedia24. It connects the tools that drive your direct bookings, channel distribution and partner integrations into one coherent system. Instead of managing dozens of fragmented tools, you have a single, structured hub that keeps everything in sync.

What Is BM24 Hub?

BM24 Hub is Bigmedia24’s central platform layer that connects:

• hotel and travel websites
• booking engines and direct booking tools
• distribution and channel management
• content structures across multiple brands and domains
• analytics, reporting and API integrations

It is designed to make complex travel and hotel technology easier to operate, scale and extend.

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Built for Hotels, Partners and Scale

BM24 Hub is built for:

• individual hotels and small groups that want a more professional digital setup
• larger hotel groups with multiple brands and properties
• travel partners and OTAs that want to outsource parts of their technology stack
• affiliates and white-label partners powered by Bigmedia24

The platform is designed to handle both single-property implementations and large multi-site, multi-brand environments.

Key Capabilities of BM24 Hub

In one platform, BM24 Hub brings together:

• content management and templates for hotel and travel websites
• integration with booking engines and direct booking tools
• distribution logic and channel connections via partner systems
• routing of traffic between websites, APIs and external partners
• analytics, dashboards and status monitoring

This gives you a single place to understand and control how your digital ecosystem behaves.

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Single Source of Truth for Content & Structure

Instead of editing each website or project in isolation, BM24 Hub provides:

• central content models and reusable building blocks
• template structures that can be adapted per property or brand
• consistent field names and data structures across sites
• easier maintenance when information needs to be updated

This is especially powerful when you operate multiple websites, white-label projects or partner pages that share similar logic.

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Connected to Booking Engines and Distribution

BM24 Hub is designed to work with the booking engines and distribution tools used by modern hotels and travel partners. It helps you:

• integrate booking flows smoothly into websites and portals
• align website offers with your rates and inventory structure
• link direct booking tools with external channels via APIs
• maintain a consistent guest journey from first click to confirmation

The hub acts as a connecting layer, not a replacement for the systems you already rely on.

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APIs, Integrations and Extensions

BM24 Hub exposes structured endpoints and integration options that make collaboration with other systems easier. This includes:

• APIs for selected hotel, content and availability data
• integration patterns for travel and distribution partners
• options for white-label setups and affiliate partners
• future extensions, such as CRM, marketing tools or data pipelines

The platform is built to be extended – not to lock you into a closed ecosystem.

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Monitoring, Status and Reliability

As a central platform, BM24 Hub includes monitoring and status information that help you understand what is happening under the surface:

• high-level status views for key services and regions
• logging and tracing that support troubleshooting and incident handling
• alignment with the public Status Page for transparency
• options to receive alerts or updates where appropriate

Reliability is not an afterthought – it is core to the hub’s design.

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Security, Roles and Access Control

BM24 Hub is built with security and access control in mind:

• role-based access for hotels, partners and internal teams
• separation of environments and sensitive data
• secure handling of API keys, credentials and configuration
• alignment with the security principles described on the BM24 Hub Security page

This ensures that the right people see the right tools and data – and nothing else.

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Implementation & Onboarding

A typical BM24 Hub onboarding follows a structured approach:

• discovery phase: understand your current systems, websites and distribution setup
• design phase: define how BM24 Hub will sit in your architecture
• implementation phase: connect websites, booking engines and integrations
• rollout phase: move properties, brands or partners into the new structure
• optimisation phase: refine flows, content and reporting

The exact scope depends on whether you are a single hotel, a group, a white-label partner or a technology provider.

 

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Who BM24 Hub Is a Good Fit For

BM24 Hub is especially relevant if:

• you manage multiple hotel or travel websites that share similar logic
• you want to centralise structure and content without losing local flexibility
• you need a solid technology base for a white-label or affiliate model
• you are an OTA or travel brand looking to outsource parts of your IT and digital operations

If you are unsure whether the hub is right for you, our team can help you decide quickly.

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How to Explore BM24 Hub

To explore BM24 Hub in more detail, open the chat in the bottom-right corner and start your message with “BM24 Hub”. Tell us whether you are:

• a hotel or hotel group
• a travel partner or OTA
• a technology partner or agency

We will suggest an appropriate demo or workshop format and outline what a realistic implementation path could look like for you.

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Legal Contact Details

For legal and formal correspondence, you can reach us at:

Bigmedia24 Dynamics Ltd.
51 Bracken Road
Sandyford, D18 CV48
Dublin, Ireland

Phone (Ireland): +353 1 578 8066
Phone (USA): +1 306 261 9933
Email (legal use): support@bigmedia24.com
Website: https://bigmedia24.com

For operational support, tickets and day-to-day requests, please start via the chat (bottom-right) so we can route your case into the Ticket System and Support Portal where appropriate.

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FAQs about BM24 Hub

No. While BM24 Hub is strong in multi-property and multi-site environments, it can also benefit independent hotels and smaller portfolios that want a more professional and scalable digital setup.

BM24 Hub is not a PMS or channel manager. It is a central platform that connects and coordinates these systems with your websites, content and integrations. In most cases, it works alongside your existing tools rather than replacing them.

Yes. BM24 Hub has been designed with white-label booking websites and affiliate partners in mind. It can provide templates, structures and integrations that make it easier to launch and manage multiple branded front ends on top of a shared technology core.

The timeline depends on your starting point, the number of properties and the complexity of your existing systems. A focused, single-property setup can be relatively quick; large-scale rollouts need more planning and phased implementation. We will provide a realistic timeline after an initial analysis.

Operational questions and technical issues are handled via the Bigmedia24 chat (bottom-right corner) and, where appropriate, through our ticket system. This ensures that your requests are routed to the right team and that you have a clear overview of ongoing topics.

Yes. Our content is delivered in a structured format that your team can maintain and update. If needed, we can provide guidelines and training so your team feels comfortable making changes.

In many cases, yes. Even small properties benefit from appearing as the official direct booking option in Google. Whether it makes sense for you depends on your typical demand, average booking value and competitive environment – something we can quickly review together via chat.

Need to create or follow up on a ticket?

Open the Bigmedia24 chat in the bottom-right corner of the website, start your message with “Ticket” and briefly describe your request. We’ll create or update the ticket for you and guide you through the next steps.

Request a onboarding Chat

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