Contact Data
This may include name, business name, email address, phone number, message content and communication history when someone contacts Bigmedia24 or requests support.
This Data Protection page explains how Bigmedia24 Dynamics Ltd. approaches privacy, personal data, transparency, user rights, partner data flows and data protection responsibilities within its websites, API integrations and digital platform ecosystem.
This page gives a structured overview of how personal data may be handled in connection with Bigmedia24 websites, contact communication, partner onboarding, API integrations, travel technology infrastructure, organic traffic projects and future media portal technology.
The exact data processed depends on the context. A website visitor, hotel partner, API user, technology partner, contact form user or future publishing partner may interact with different parts of the Bigmedia24 ecosystem.
This may include name, business name, email address, phone number, message content and communication history when someone contacts Bigmedia24 or requests support.
This may include IP address, browser information, device information, timestamps, server logs, security logs, cookie identifiers and website usage signals.
This may include company details, hotel information, portal domains, API access information, onboarding status, support requests and integration metadata.
This may include request metadata, endpoint usage, authentication events, error logs, portal references, hotel IDs, availability requests and operational status signals.
This may include page visits, consent settings, referral information, form interactions, language preferences and analytics information where enabled.
Travel data, hotel content, availability, prices, booking conditions and provider information may originate from partners or provider systems and remain subject to their terms.
Bigmedia24 processes data only where there is a relevant purpose connected to website operation, communication, support, security, partner cooperation, API integration, legal requirements or platform development.
Data may be processed to deliver website pages, maintain security, prevent abuse, remember consent choices and keep services technically functional.
Data may be processed to respond to contact requests, support hotels, communicate with partners, handle onboarding and manage professional B2B relationships.
Data may be processed to provide API access, support integrations, troubleshoot issues, monitor errors, process technical requests and protect platform stability.
Data may be processed to detect abuse, prevent unauthorized access, protect credentials, analyze security incidents and maintain reliable digital infrastructure.
Where permitted, usage data may help improve website structure, search visibility, user experience, portal performance, content quality and technical reliability.
Data may be processed to comply with legal obligations, respond to lawful requests, document business communication and protect legal rights.
Depending on the context, Bigmedia24 may rely on different lawful bases for processing. The applicable legal basis depends on the specific data, purpose and relationship.
Processing may be necessary to take steps before entering into a contract or to perform a contract with a partner, supplier, customer, API user or business contact.
Processing may be based on legitimate interests such as website security, B2B communication, platform operation, fraud prevention, support and service improvement.
Consent may be used for optional cookies, certain analytics, marketing communication or other processing where consent is required and can be withdrawn.
Processing may be necessary to meet legal, tax, accounting, regulatory or compliance obligations.
These bases are rarely relevant for Bigmedia24 websites but may apply in exceptional circumstances where required by law.
Some processing may also be governed by a partner agreement, data processing agreement, API terms or separate written contract.
Subject to applicable conditions and limitations, individuals may be able to exercise rights relating to their personal data. Requests can be sent to Bigmedia24 using the contact details on this page.
Individuals may request information about whether Bigmedia24 processes their personal data and may request a copy of relevant personal data.
Individuals may ask Bigmedia24 to correct inaccurate personal data or complete incomplete data where applicable.
Individuals may request deletion of personal data where legal requirements are met and no overriding retention obligation applies.
Individuals may request restriction of processing in certain circumstances, such as where accuracy or lawfulness is disputed.
Where applicable, individuals may request personal data in a structured, commonly used and machine-readable format.
Individuals may object to certain processing based on legitimate interests or direct marketing where applicable.
To exercise data protection rights, contact Bigmedia24 at support@bigmedia24.com. Bigmedia24 may need to verify identity, clarify the request, identify the relevant system or determine whether Bigmedia24 is acting as controller, processor or technology provider for the specific data.
Bigmedia24 may use hosting providers, security services, email providers, analytics tools, communication tools, cloud infrastructure, API service providers and other technical providers. Where relevant, these providers can be listed in the Subprocessor List.
Processors may handle personal data on behalf of Bigmedia24 according to instructions, agreements and appropriate technical and organizational measures.
View Subprocessor ListIf personal data is transferred outside the EEA, appropriate safeguards such as adequacy decisions, standard contractual clauses or other lawful mechanisms may be used where required.
View GDPR InformationTravel providers, affiliate partners, booking partners, hotel data sources or technology partners may act as separate controllers for their own systems and services.
Trust & ComplianceRetention periods may vary depending on data type, business relationship, legal requirements, technical logs, support history, security needs and partner contracts.
Data should be retained only for as long as necessary for the relevant processing purpose, legal obligation, business record, security need or contractual requirement.
Bigmedia24 aims to use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
Where a personal data breach occurs and notification is legally required, Bigmedia24 will assess the incident and take appropriate steps according to applicable law.
Bigmedia24 Dynamics Ltd. develops digital platform infrastructure, travel technology, booking portal systems, API integrations, organic traffic projects and future media portal technology. Travel services, availability, prices, booking conditions and provider content, where applicable, are provided by respective partners, providers or affiliate partners according to their own terms.
Bigmedia24 may control data related to its own website, communication, support, company pages, partner onboarding and platform infrastructure.
Partners or providers may control booking, payment, travel service, hotel, availability, traveler or provider data within their own systems.
Where services are booked, ordered or purchased through partners, the provider’s terms and privacy information may form the relevant contractual and data protection basis.
Bigmedia24 Dynamics Ltd. is an Ireland-registered technology provider that processes personal data and technical data in connection with its websites, contact communication, partner onboarding, API integrations, travel technology infrastructure, organic traffic projects and future media portal technology. Bigmedia24 may process contact data, technical data, partner data, API metadata and website interaction data for purposes such as website operation, support, security, partner communication, integration management, analytics where permitted, legal compliance and platform improvement. Individuals may have rights to access, rectify, erase, restrict, object to or request portability of their personal data. Bigmedia24 is not a classical travel agency, tour operator or traditional OTA; travel services and related provider data may be controlled by partners, providers or affiliate partners according to their own terms.
Bigmedia24 Dynamics Ltd. can be contacted at support@bigmedia24.com for data protection questions relating to Bigmedia24 websites, communication, partner workflows or platform infrastructure.
Depending on the context, Bigmedia24 may process contact data, technical data, partner data, website interaction data, API metadata and support communication data.
Possible legal bases may include contractual necessity, legitimate interests, consent, legal obligations and partner-specific agreements, depending on the specific processing activity.
Individuals may have rights to access, rectify, erase, restrict processing, request portability, object to processing or withdraw consent where applicable.
Individuals may have the right to lodge a complaint with the Irish Data Protection Commission or another competent data protection supervisory authority.
Travel services, booking processes, payments, provider content, availability and prices may be handled by partners, providers or affiliate partners according to their own terms and privacy information.
For privacy questions, data protection requests or partner-specific data processing topics, contact Bigmedia24 Dynamics Ltd. through the official support email.