Distribution & Channel Management for Modern Hotels

Control all channels, rates and room inventory from one smart platform – fully connected to your PMS, booking engine and the BM24 Travel Network. Bigmedia24 helps hotels take full control of their online distribution. Our Channel Management solutions centralize your rates, availability and restrictions across all connected OTAs, wholesalers, metasearch channels and direct booking tools. Less overbookings, more revenue, and maximum visibility – with one reliable hub.

Manual updates in multiple extranets

Overbookings and mismatched availability

Lost revenue due to outdated or incorrect rates

No clear overview of channel performance

High dependency on a few OTAs instead of a balanced mix

Fragmented data that makes revenue decisions slow and reactive

The Distribution Challenge

Stop Fighting Your Channels. Start Managing Them.

Most hotels still manage their distribution with too many logins, manual updates and disconnected systems. Each new channel increases the risk of overbookings, rate inconsistencies and lost revenue. At the same time, guests expect real-time availability and transparent pricing across every portal they use.

Without a central hub, your team spends valuable time correcting mistakes instead of driving revenue and guest satisfaction. Bigmedia24 changes this by putting all your channels, rates and room types into one structured, controllable environment.

One Channel Hub for All Your Rates, Rooms and Restrictions

Our channel management platform is designed for independent hotels, hotel groups and serviced apartments that need precise, reliable and scalable control over their distribution. From rate plans to restrictions and mapping, everything is managed in one place.

Real-Time Inventory Sync

Keep all connected channels updated with live availability from your PMS or central inventory. Avoid overbookings and manual corrections.

Central Rate & Restriction Control

Manage BAR, packages, promotions, minimum stay, close-out dates and more from one interface – and push changes instantly to selected channels.

Multi-Channel & Multi-Rate Plans

Create different rate plans and distribute them to the right channels: OTAs, metasearch, wholesalers, corporate accounts and your direct booking engine.

Room Type & Mapping Management

Map room types and rate plans across channels to reduce complexity and avoid mapping errors that cost time and money.

Rule-Based Distribution

Define smart rules to open, close or re-balance channels based on occupancy, season, demand or LOS patterns.

Performance Insights

See which channels, markets and rate plans are driving your revenue – and adjust your mix to maximize profitability.

How It Works

How BM24 Distribution Works in Your Hotel

We connect your systems, configure your strategy and then automate your distribution – with ongoing optimization and professional support from the Bigmedia24 team.

Connect Your Systems

We connect your PMS, booking engine and main distribution partners to the Bigmedia24 Channel Hub via secure APIs. All availability and rate information flows through one central platform.

Configure Your Strategy

Together we define your rate structure, segments, seasons and channel rules. Your distribution setup is aligned with your revenue goals, brand positioning and target markets.

Automate & Optimize

Once you go live, inventory and rates are updated automatically across all connected channels. Our team monitors performance and helps you continuously fine-tune your distribution strategy based on real data.

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Connectivity & Global Reach

Connected to the Channels That Matter

Bigmedia24’s channel management solutions are built for a connected hotel world. We integrate with leading OTAs, bedbanks, wholesalers, metasearch engines and corporate channels, so your hotel can reach the guests that matter most.

Beyond standard connectivity, your hotel benefits from our own BM24 Travel Network – a growing portfolio of niche booking websites and travel brands that expand your reach to targeted audiences around the globe.

  • Major global OTAs and regional booking portals

  • Bedbanks and wholesalers for tour operators and dynamic packaging

  • Metasearch platforms for rate comparison and direct traffic

  • GDS and corporate channels for business travel

  • The BM24 Travel Network, connecting your hotel to our global portfolio of booking portals and niche travel brands

Let's Talk

Tell us more about your current channel mix and key source markets. We’ll review your distribution setup and show you how BM24 can expand your reach while reducing dependency on a single OTA.

Schedule a Channel Mix Call

Revenue & Parity Control

Protect Your Rates. Grow Your Revenue.

Rate parity and intelligent pricing are essential for sustainable, profitable distribution. Bigmedia24 gives you the tools to stay in control of your public rates while running targeted campaigns where they create the highest value.

With central control over rate plans, restrictions and availability, you can react faster to demand changes, events and competitor movements – without losing oversight or consistency.

  • Configure public, member and package rates across all connected channels

  • Maintain rate parity where required and use strategic undercutting where allowed

  • Apply dynamic rules for minimum stay, close-to-arrival and close-to-departure

  • Run targeted promotions on selected channels without breaking your overall strategy

  • React quickly to demand spikes, local events and changing market conditions

Let's Talk

Share your pricing and parity challenges with us. We’ll outline a practical channel and rate strategy that protects your public rates and helps you grow total room revenue.

Request a Parity & Pricing Review

For Independent Hotels & Groups

Built for Independent Hotels, Groups and Serviced Apartments

Whether you manage one boutique property or a portfolio of hotels, Bigmedia24’s channel management platform scales with your operation and adapts to your internal processes.

For Independent Hotels

Independent hotels need powerful technology that is still easy to use at the front desk. We provide a clear, hotel-friendly interface that helps your team work faster and more accurately.

  • Intuitive interface for front office and reservations teams

  • Clear overview of all channels, rate plans and reservations

  • Fast rollout and onboarding with minimal disruption to daily operations

  • Practical training and documentation tailored to smaller teams

 

For Hotel Groups and Chains

Hotel groups and serviced apartment brands need centralized control, standardization and visibility across all properties. Bigmedia24 supports you with flexible multi-property tools.

  • Central configuration of rate structures, rules and restrictions for multiple hotels

  • Group-level visibility on performance, markets and channel profitability

  • Support for different brands, concepts and pricing models within one group

  • Consolidated reporting for management, revenue teams and ownership

Let's Talk

Independent hotel or multi-property group? Tell us how your team works today and we’ll recommend a BM24 setup that fits your structure, brands and existing tech stack.

Talk to a Distribution Expert

Data & Reporting

All Your Distribution Data in One Clear Dashboard

Data-driven distribution decisions require clean, accessible information. Bigmedia24 consolidates your channel performance, reservations and revenue data into a single, understandable view.

  • Channel performance reporting including rooms, revenue, ADR and RevPAR contribution

  • Market and source analysis to identify your most profitable segments and regions

  • Comparison of OTA and direct booking performance to refine your channel mix

  • Insights into booking windows, length-of-stay patterns and demand curves

  • Exportable reports for revenue management, finance and ownership meetings

Let's Talk

Struggling with fragmented reports and slow decisions? We’ll walk you through a sample BM24 dashboard and show how we can centralise your distribution KPIs in one clear view.

Request a Reporting Demo

Reliability & Support

Reliable Technology. Expert Support.

Distribution is mission-critical – every minute of downtime or wrong data has a direct impact on your revenue and guest experience. That’s why Bigmedia24 is built on secure, cloud-based infrastructure and backed by an experienced support team.

  • Secure API connections and encrypted data transfer

  • High-availability cloud infrastructure with monitored uptime

  • Continuous monitoring of critical channel connections and integrations

  • Dedicated support team for hotels, chains and partners

  • Transparent incident communication via status updates and ticket system

Let's Talk

Need a reliable partner for mission-critical distribution? Tell us about your current infrastructure and support needs. We’ll explain how our cloud platform and support team can back you up 24/7.

Discuss Your Support Setup

Implementation & Onboarding

From First Call to Fully Live – Step by Step

We guide you through every phase of the rollout so your team feels confident and your distribution setup is solid from day one.

Initial Consultation and Channel Strategy

We review your existing distribution setup, target markets and revenue goals and define a clear channel strategy for your hotel or group. Together we decide which channels, segments and rate structures make the most sense for your business.

Technical Setup and Integrations

Our implementation team connects your PMS, booking engine and key distribution partners with the BM24 Channel Hub via secure APIs. We ensure data flows correctly between all systems so availability, rates and reservations stay fully in sync.

Channel Configuration and Mapping

We configure your room types, rate plans, restrictions and mapping rules across all connected channels. This ensures clean, consistent data everywhere and avoids the mapping errors that cause incorrect prices or lost visibility.

Staff Training and Documentation

Your team receives practical, role-based training sessions plus clear documentation and help center access. Front office, reservations and revenue staff learn exactly how to work with the new tools in their daily workflows.

Go-Live, Monitoring and Optimization

After final checks we switch your system to live mode and closely monitor the first bookings. We help you fine-tune your distribution rules based on real performance and remain available for ongoing optimization.

Our Services

Ready to Take Control of Your Distribution?

Let’s build a smarter, more profitable channel strategy for your hotel. Bigmedia24 combines hotel marketing expertise, powerful distribution technology and a global travel network to support your direct bookings and professional channel management.

Schedule a Strategy Call

To Get Started With

our digital service

Request a Channel Management Demo

Distribution & Channel Management – Frequently Asked Questions

Here you’ll find answers to the most common questions hotels ask about our distribution & channel management solutions. From connectivity and integrations to pricing, onboarding and support, this FAQ gives you a clear overview of how BM24 Distribution works in practice.

If you don’t see your specific question here, our team will be happy to discuss your setup and requirements in detail during a short consultation call.

A hotel channel manager is a system that connects your property management system (PMS), booking engine and online distribution channels (OTAs, bedbanks, metasearch, GDS) so that availability, rates and restrictions are updated in real time.

BM24 Distribution acts as your central hub: you manage your rooms, rate plans and rules in one interface, and our platform pushes the data instantly to all connected channels and pulls reservations back into your PMS or central inventory.

BM24 integrates with a wide range of hotel systems and distribution partners, including:

  • Property Management Systems (PMS)

  • Central Reservation Systems (CRS) and booking engines

  • Major global and regional OTAs

  • Bedbanks and wholesalers for tour operators and dynamic packaging

  • Metasearch platforms for price comparison and direct traffic

  • GDS and corporate travel channels

During onboarding we review your current tech stack and channel mix and then configure the connections that make sense for your property.

No. BM24 works with multiple PMS providers and also supports setups where you manage a central inventory or work with different systems across properties.

If your PMS is not yet connected, we evaluate the available API options and discuss the best integration approach with you. In the meantime, we can also offer hybrid setups or manual import options to get you started.

BM24 reduces overbookings and rate errors by:

  • Synchronising availability and rates in real time across all connected channels

  • Mapping room types and rate plans cleanly between your PMS and every portal

  • Applying central rules for minimum stay, close-out and stop-sell

  • Logging updates and providing clear overviews of which changes were sent to which channels

This combination of automation, clean mapping and clear reporting makes it much easier to keep your distribution consistent and under control.

The onboarding time depends on the number of properties, channels and systems to be connected. For a single independent hotel with standard OTAs and a supported PMS, implementation can often be completed in a few days once all data is available.

For multi-property groups or more complex setups, we plan a phased rollout with clear milestones for technical integration, mapping, testing and staff training. Your BM24 implementation specialist will give you a realistic timeline after the initial consultation.

BM24 is designed to support a healthy mix of direct and third-party bookings. Our channel management:

  • Keeps your direct booking engine in sync with all OTAs

  • Allows you to run targeted packages or member rates via your own website

  • Helps you maintain rate parity where required and differentiate where strategically useful

  • Provides reporting that compares OTA and direct performance so you can grow profitable direct business over time

Our goal is not to replace OTAs, but to give you the tools to balance them with strong direct distribution.

Yes. BM24 uses automation and smart rules to reduce manual work and support better revenue decisions. Examples include:

  • Automatic opening/closing of channels based on occupancy, demand or length-of-stay rules

  • Suggested adjustments to channel mix or restrictions based on booking patterns and performance data

  • Alerts when we detect unusual rate discrepancies or mapping issues

Where AI is used, it is always designed to support your revenue and reservations teams, not to replace their expertise. You stay in control of final decisions and strategies.

Your hotel remains the owner of its data. BM24 processes your availability, rate and reservation information solely for the purpose of providing channel management and related services.

Data is transferred via secure, encrypted connections and stored on modern cloud infrastructure. We follow applicable data protection laws and share data only with the distribution partners and systems that you have authorised.

Pricing depends on the number of rooms, properties, connected channels and any additional services you require. We aim for transparent, hotel-friendly pricing with no hidden fees.

During a short discovery call, we review your setup and then send you a tailored proposal with clear “from” pricing, contract terms and onboarding costs. You only pay for what you actually need.

Distribution is mission-critical, so support is a core part of our service. BM24 provides:

  • Implementation guidance during setup and go-live

  • Ongoing technical support for channel connections and mapping

  • Access to documentation, tutorials and a help center

  • Incident communication via status updates and ticket system

For groups and partners we can also define specific SLAs and escalation paths tailored to your operation.