Cloud Services for Hotels That Keep Your Tech Secure, Fast and Always-On

Host your hotel websites, booking engines, distribution tools and APIs on modern cloud infrastructure – with performance, security and reliability built in. Bigmedia24 provides cloud services designed around the needs of modern hotels and hospitality businesses. Instead of relying on outdated servers or fragmented hosting solutions, we run your critical applications on scalable, secure cloud infrastructure. This keeps your digital guest experience fast, stable and available – exactly when travellers are searching, comparing and booking.

Why Cloud Services Matter for Hotels

Your digital presence and systems are now as important as your physical front desk. Guests expect hotel websites to load instantly, booking engines to work smoothly and online services to be available 24/7 – across time zones and devices. At the same time, your internal teams need reliable access to tools and data wherever they work.

Cloud services give you the performance, resilience and flexibility that on-premise or outdated hosting setups often lack. They help you handle peaks in demand, protect sensitive data and roll out new digital services faster – without turning your hotel into a data centre.

• Ensure fast, reliable access to your hotel websites and booking tools
• Handle high traffic during peak seasons and campaigns without downtime
• Improve security and data protection for guests and internal users

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What Our Hotel Cloud Services Include

Bigmedia24 focuses on cloud services that directly support your digital guest experience, distribution and internal operations. We take care of the technical foundations so you can focus on running your hotel.

Managed Hosting for Hotel Websites & Apps

We host your hotel websites, booking portals and web applications on modern cloud infrastructure with optimised configurations. This includes performance tuning, updates and monitoring so your sites stay fast and stable.

Scalable Resources for Peaks & Campaigns

Our setups can scale resources during high-demand periods – such as major events, holidays or campaigns – so page loads and bookings remain smooth even when traffic spikes.

Secure Environments for Booking & Guest Data

We provide secure environments with encryption in transit, hardened configurations and strict access control. This protects booking, payment and guest data and supports compliance with applicable data protection laws.

API & Integration Hosting

We host middleware, APIs and integration layers that connect your PMS, booking engine, channel manager, CRM and other tools. This ensures critical data flows run in stable, well-monitored environments.

Backup, Recovery & Business Continuity

Regular backups, tested recovery procedures and redundancy help you minimise downtime and data loss in the event of incidents. We design cloud setups with resilience in mind, not as an afterthought.

Monitoring, Logs & Support

We monitor uptime, performance and key technical indicators around the clock. Logs and alerts make it easier to identify and resolve issues quickly, while our support team remains available to help when needed.

• Keep your direct booking journey fast and reliable on all devices
• Ensure that distribution tools and APIs respond quickly when partners call them
• Provide stable access for internal users across departments and locations
• Reduce the risk of outages that impact guests or staff during critical times

Cloud Services That Support Your Guest Experience & Operations

Our cloud services are not abstract infrastructure projects. They are designed to support tangible outcomes: better guest experiences, smoother operations and stronger commercial performance.

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• Use of established cloud providers with strong global presence and compliance
• Container-based or modular setups where appropriate for flexibility
• Separation of environments (production, staging, testing) to reduce risk
• Security by design, including role-based access and least privilege principles
• Documentation of architecture and responsibilities so you always know what runs where

Technology & Principles Behind Our Cloud Services

We work with modern cloud platforms and follow clear principles to keep your infrastructure adaptable and maintainable over time.

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Who Our Hotel Cloud Services Are For

Our cloud services are designed for hotels and hospitality businesses that want modern, reliable infrastructure without building an internal IT department around it.

Independent Hotels & Boutique Properties

Ideal for hotels that rely on their website and booking engine for direct revenue but don’t have in-house hosting expertise. We take care of the technical backbone so you can focus on marketing and guest service.

Resorts, Multi-Property & Destination Concepts

Perfect for larger properties or multi-property setups with higher traffic and more complex digital needs. We design cloud environments that can support multiple sites, apps and integrations under one roof.

Hotel Groups, Brands & Tech-Driven Partners

Built for organisations that manage several brands, portals or tools and need a robust, scalable cloud foundation. We work with internal IT and commercial teams to align infrastructure with group strategy.

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Our Cloud Services Process for Hotels

From Assessment to Managed Cloud – Step by Step

We use a structured process to assess your current setup, design a suitable cloud architecture and migrate your systems with minimal disruption.

  • Step 1 – Infrastructure & Risk Assessment

    We review your current hosting, infrastructure, applications and pain points. You receive a clear picture of performance, risks and improvement potential from a cloud perspective.
  • Step 2 – Cloud Architecture & Migration Plan

    Based on your needs and budget, we design a cloud architecture that fits your hotel or group. We define which components move when, and how to minimise downtime and risk during migration.
  • Step 3 – Migration & Optimisation

    We migrate your websites, applications and integrations to the new environment, optimising configurations for performance, security and maintainability. We test thoroughly before switching traffic fully.
  • Step 4 – Monitoring, Backups & Procedures

    We set up monitoring, backup routines and basic incident procedures so your infrastructure is not only live, but also protected and observable. You know how issues are detected and handled.
  • Step 5 – Ongoing Management & Continuous Improvement

    We manage updates, resource adjustments and technical improvements over time. As your digital strategy evolves, we adapt the cloud environment to new requirements, tools and traffic patterns.

How Cloud Services Connect With Other Bigmedia24 Solutions

Cloud services are the foundation on which our other solutions run. Hotel Websites, Booking Engine & Direct Booking Tools, Distribution & Channel Management, OTA Connectivity, Global Reach and API Integration all benefit from a stable, scalable cloud environment.

Many clients start with a new hotel website and booking engine (packages from €1,490, €2,990 and €5,990 one-time) and host them on Bigmedia24-managed cloud infrastructure. As distribution, APIs and additional tools are added, the same cloud foundation scales with your needs instead of needing to be rebuilt.

Ready to Put Your Hotel Technology on a Solid Cloud Foundation?

Tell us how your hotel websites, booking tools and systems are hosted today and where you see risks or limitations. We’ll review your setup, highlight improvement opportunities and show you how Bigmedia24’s cloud services can support your digital and distribution strategy.

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Cloud Services – Frequently Asked Questions

Here you’ll find answers to common questions hotels ask about our cloud services and how they fit into their digital and distribution strategy. If your specific question isn’t listed, we’re happy to discuss your setup in a short call.

No. In many cases it’s better to move step by step. We can start with critical components such as your hotel website and booking engine or certain APIs, and then migrate additional systems over time. This reduces risk and allows you to spread investment and internal change.

We typically host and manage hotel websites, booking portals, booking engines, middleware, APIs and related applications. For core systems like PMS or large third-party platforms, we usually integrate with vendor-hosted environments rather than replacing them. During the assessment we clarify which parts make sense to move into our cloud setup.

Properly configured cloud hosting usually improves performance compared to outdated or overloaded servers. We can allocate resources more flexibly, use modern caching and image optimisation and place your infrastructure closer to key markets where possible. All of this contributes to faster page loads and smoother booking flows.

We work with reputable cloud providers and follow best practices for security, access control and data handling. We align our setups with your data protection requirements and only process the data necessary to deliver our services. Where needed, we coordinate with your legal or data protection teams to ensure that our approach fits your compliance framework.

We monitor your cloud infrastructure and applications and receive alerts if performance drops or outages occur. Our team investigates issues, works on resolution and communicates with you as needed. Backup and recovery procedures are in place to reduce the impact of incidents and bring services back online as quickly as possible.