Imprint / Legal Disclosure
This Imprint and Legal Disclosure provides key information about Bigmedia24 Dynamics Ltd., the company operating this website and associated booking platforms. Bigmedia24 serves both business and consumer customers from many countries and is registered in Ireland.
1. Website Owner
This website and its related booking platforms are operated by:
Bigmedia24 Dynamics Ltd.
Registered in Ireland with the Companies Registration Office
Company Number: 673777
VAT Number: IE3698062AH
Bigmedia24 Dynamics Ltd. is a private company limited by shares and is governed by the laws of the Republic of Ireland.
2. Registered Office
Registered Office Address:
Bigmedia24 Dynamics Ltd.
51 Bracken Road
Sandyford, D18 CV48
Dublin
Ireland
3. Contact Details
This Privacy Policy applies to:
– visitors to Bigmedia24-operated websites and booking portals
– B2C customers (travellers / guests) who search for or book accommodation or related services via our platforms
– B2B users such as property owners, property managers, OTAs, travel brands, affiliates and other partners who use our B2B services
– individuals who communicate with us via chat, email, phone or other channels
This Policy does not apply to:
– websites, apps or services that we do not own or control
– processing activities carried out independently by Properties, OTAs, partners or other third parties as separate controllers
Where we act as a processor on behalf of a business customer (for example certain white-label or API scenarios), our processing is additionally governed by the relevant data processing agreement with that customer.
3. Types of Personal Data We Collect
For general enquiries, technical questions or business matters, you can reach us using the following contact details:
Phone (Ireland): +353 1 578 8066
Phone (USA): +1 306 261 9933
Email: support@bigmedia24.com
Website: https://bigmedia24.com
You can also contact us via the integrated chat function available on our websites. The chat icon is typically located in the bottom-right corner of the screen and is often the fastest way to reach us.
4. Business Activity
Bigmedia24 Dynamics Ltd. is a travel technology company and platform operator.
Our activities include in particular:
– operating hotel and travel booking websites and portals
– providing technology and distribution services to hotels, property owners, OTAs and other partners
– offering white-label booking solutions and travel platforms to selected partners
– supporting affiliate and influencer collaborations around travel booking portals
Unless explicitly stated otherwise on a specific product or website, Bigmedia24 acts primarily as a platform and technology provider. Accommodation and other travel services are usually provided by independent third-party properties and partners under their own responsibility.
5. Responsibility for Content
We take great care in creating and updating the content on this website. However:
– information can change at short notice, particularly in the travel industry
– certain content (for example property descriptions, images, availability and prices) is provided by third parties such as hotels, property owners or partners
Bigmedia24 Dynamics Ltd. cannot guarantee that all information is always complete, accurate and up to date at all times. We reserve the right to modify, update or remove content at any time.
Nothing on this website constitutes legal, financial or tax advice. Any decisions based on the information provided are taken at your own responsibility.
6. Responsibility for Links
Our websites may contain links to external sites operated by third parties. We have no control over the content of such external sites and do not assume any responsibility or liability for:
– the availability, accuracy or legality of third-party content
– any damages arising from the use of such sites
At the time of linking, no unlawful content was apparent on the linked pages. However, ongoing monitoring of all external links without specific indication of wrongdoing is not reasonable. If we become aware of any legal violations, we will remove such links as far as technically feasible and reasonable.
7. Intellectual Property & Copyright
Unless otherwise indicated, all content on this website and related platforms — including text, graphics, logos, icons, images, design elements and software components — is protected by copyright and other intellectual property rights belonging to Bigmedia24 Dynamics Ltd. or its licensors.
You may:
– view and use the website for its intended purpose (for example searching, booking, managing a property or partner account)
You may not:
– copy, reproduce, distribute, modify or publicly display content without prior written permission
– use any content or trademarks in a way that could create the impression of an unauthorised association with Bigmedia24
Property and partner content (for example hotel descriptions, images, logos) remains the property of the respective rights holders. Such content is displayed by Bigmedia24 under licence or based on contractual arrangements with those partners.
8. Data Protection & Privacy
We take the protection of personal data seriously. Information about how we collect, use and protect personal data can be found in our Privacy Policy and Cookie Policy:
Privacy Policy:
https://bigmedia24.com/privacy-policy/
Cookie Policy:
https://bigmedia24.com/cookie-policy/
These documents form an integral part of our legal framework and should be read together with this Imprint.
9. Online Dispute Resolution & Complaints
If you have any questions, concerns or complaints, we recommend contacting us directly first so that we can attempt to resolve the matter:
Email:
support@bigmedia24.com
Chat:
Use the chat icon at the bottom-right corner of our websites to reach us quickly.
If you are a consumer resident in the European Union, you may also use the European Commission’s Online Dispute Resolution (ODR) platform where applicable. Further information can be found on the official ODR website of the European Commission.
Your statutory rights as a consumer remain unaffected by this Imprint.
10. Governing Law
This Imprint and any legal relationship arising from the use of this website are governed by the laws of the Republic of Ireland, without prejudice to mandatory consumer protection rules that may apply in your country of residence.
For business users (B2B), the courts of Ireland shall have exclusive jurisdiction, subject to any mandatory legal provisions to the contrary.
For consumer users (B2C), statutory rules regarding the competent courts and applicable law continue to apply.
11. Last Updated
This Imprint / Legal Disclosure may be updated from time to time to reflect changes in legal requirements or our business structure.
Last updated: 28/12/2025
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Need to create or follow up on a ticket?
Open the Bigmedia24 chat in the bottom-right corner of the website, start your message with “Ticket” and briefly describe your request. We’ll create or update the ticket for you and guide you through the next steps.
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